Help
Find the answer you need
Get help with your account, job applications and vacancy listings. If your question is not covered here, contact the Brix Job team.
For jobseekers
Searching, applying, application updates and AI career tools.
For employers
Posting vacancies, reviewing applicants, packages and payments.
For jobseekers
Questions from jobseekers
Searching, applying, application updates and AI career tools.
Do I need an account to search for jobs?
You can browse vacancies without an account. Create a candidate account when you are ready to apply and manage your applications.
How do I apply for a job?
Open the vacancy, read the requirements and select Apply for This Job. Log in, review your details and submit the application.
Where can I see my applications?
Log in and open My Applications in your candidate dashboard. You will see the roles you have applied for and any updates shared by the employer.
Does applying guarantee an interview?
No. Each employer decides which applicants to contact and whom to hire. Brix Job provides the platform for submitting and managing applications.
What should I do if a vacancy looks suspicious?
Use Contact Us and choose Report a Vacancy. Include the job link and explain your concern. Do not send money or share banking credentials in response to a suspicious offer.
Do I have to pay to apply?
No. Browsing vacancies, creating a profile, applying and viewing application updates are free. Paid AI career services are optional.
What does Career Boost include?
Career Boost includes one detailed CV review, one CV rewrite with one revision and three tailored cover letters. View Jobseeker Plans for the current price and the time available to use the services.
Will a person review my CV?
No. The CV review and rewrite use AI. Check every name, date, qualification and claim before you use the result.
Will employers see my AI drafts?
Your drafts stay private. An employer receives only the information and documents you choose to include in an application.
Will I be charged again automatically?
Career Boost is a one-off purchase with no automatic renewal. You can buy another package if you need more services.
For employers
Questions from employers
Posting vacancies, reviewing applicants, packages and payments.
How do I post a vacancy?
Create an employer account, complete your company profile and select Post a Job. Add the role details, preview the vacancy and submit it for review.
Where do I review applicants?
Open Applications in your employer dashboard and select the vacancy. You can then review the information submitted by each applicant.
Can I edit or close a vacancy?
Yes. Open My Jobs to manage a listing. You can update its details or close it when you are no longer accepting applications. Edited listings may return to review under the publication rules.
How much does it cost to post a job?
Basic is free: one standard vacancy live at a time. Featured Job is ₦10,000 per vacancy, VAT included, and adds 7 days in Featured Jobs. Visit Employer Pricing for what each package includes.
Can I get help with a recruitment enquiry?
Use Contact Us and select Employer Support. Explain what you need so the team can direct your enquiry.
Does payment publish my vacancy immediately?
No. Paid vacancies follow the same publication review. Your listing period starts when the vacancy is published.
Does Featured Job guarantee applicants?
No. Featured Job provides the placement described in the package. The number and suitability of applications will depend on the role and the candidates who see it.
What if I have a payment or credit problem?
Check your order in Packages and Billing. Contact support with the order reference if payment is confirmed but the expected services are unavailable.
Still need help
Contact the Brix Job team
Have a question about your account, a vacancy or using Brix Job? Send us a message and tell us what you need help with.